ODPS PISGS

PISGS General Information

LICENSE RENEWAL PERIOD HAS ENDED.
Due to the volume of license renewals, many have not yet been reviewed.  If PISGS needs additional information, you will receive and e-mail or phone call requesting that.  If not, once your renewal has been reviewed and approved, your wall license and QA cards will be mailed to you. If you have any other questions regarding the renewal process, please contact the Licensing and Registration Unit.

THE PROVIDER AND REGISTRANT ONLINE SYSTEM LINK HAS BEEN REPLACED
Effective September 17, 2013, companies who use the PISGS online system for registration renewals and rosters has been moved. It has been combined with the system where license renewals were done this past renewal period and will be done again starting in January. It has a different look, but the functionality remains the same with the exception that photos must be uploaded for registrant renewals.

If you have the previous system link (ALRSX) bookmarked to your favorites, please be sure to change it to the Existing Company Provider Log In link located under Quick Links prior to October 5, 2013. The current Provider and Registrant Online System link to ALRSX will be eliminated Saturday, October 5, 2013. If you have any questions, please contact us at PISGSLR@dps.state.oh.us or 614-466-4130.

Over the years, the forms utilized by PISGS have been revised and updated. PISGS still receives many applications and supporting documents that are on old versions, which may delay processing. Please be sure you are submitting current forms which are available below.

Money Transactions

Money transactions will no longer occur at the PISGS customer service window. Applications and associated documents will continue to be processed by a PISGS staff member, the total amount of licensing and/or registration fees due will be calculated, and an invoice will be given to the applicant. The applicant will then take the invoice to the Customer Service Center, located next door at the Shipley Building, where all fees will be paid. The applicant will return to the PISGS customer service window with the receipt of payment provided and the application process will be completed. As a courtesy to our customers, your transaction at the Shipley Customer Service Center will be expedited as quickly as possible. However, due to the high volume of customers, we recommend handling your application transactions on Tuesday, Wednesday and Thursday between the hours of 8:00 a.m. and 11:30 a.m.

Webcheck

BCI and FBI fingerprint background checks can be processed at our walk-in facility utilizing a National WebCheck machine. BCI fingerprint background checks are required for registrations; FBI fingerprint background checks are only required for those applicants that want to be Firearm Bearer (FAB). BCI and FBI fingerprint background checks submitted with a registration or FAB application will not be accepted if they are older than 30 days. Do not have the FBI WebCheck done until you are ready to submit the FAB application.

Request your background check results be sent via “direct copy” to PISGS, Ohio Department of Public Safety for faster results. This coupon - PSU 0019 Word / PDF - should be completed and taken to the WebCheck facility to ensure proper delivery of results.

To locate a WebCheck facility, log onto the Attorney General's Website. Please contact the location directly to determine which criminal record checks are available, the fee, and when a check can be completed.

Electronic Fingerprint WebCheck “Reason For Fingerprint Code”
BCI recently added additional fingerprinting “Reason Codes” to the electronic WebCheck drop down list. To ensure PISGS receives BCI results, please select “License for private investigator/security guard,” check the “direct copy” option and send to the PISG Ohio Department of Public Safety. The FBI selection choice should be “private investigator/security guard.” If you have any questions, please contact PISGS at 614-466-4130 for assistance.

Online Rosters and Registration Renewals

Providers may request access to their rosters and online renewal by completing the Online Access Application (PSU 0021 Word) and submitting it to PISGS by fax at (614) 466-0342 or e-mail to PISGLR@dps.state.oh.us.

Forms

PDF format forms are print only and must be filled out legibly in black ink; Word document forms can be filled out and printed.

Registration Application Forms

Forms used by a business to register their employees.

Provider Forms

Forms used by a business to update information regarding the license.

Private Investigator Security Guard Services
License Application Forms

Items required to obtain a company/sole proprietor PISGS license. Processing times vary,
and can be from 30 to 120 days. You will be contacted upon review of your application if
anything is missing.